After search for days and days for a good “core” source for customizing the Lync / Skype for Business client (since I’m working with a client using Office 365 and we cannot use Client...

After an arduous few weeks building my Lync 2013 lab, I finished a typical deployment plan of getting the internal workings complete (load balancing using the Citrix Netscaler Standard free licenses, redoing certificates after...

One of the best improvements in my mind for Lync 2013 is the integration of the XMPP gateway into the product. If your organization does a lot of business with smaller organizations that use...

3/8/2013 UPDATE: I’ve since used these instructions to integrate with Lync 2013 and have had the same success with using Asterisk as my PTSN gateway. I’ve added some notes in the Trunks section based...

This second part of the deep dive into Lync takes us into the foundation of our Lync deployment – the topology – as well as the key for connectivity outside of business wall. This...

So I’ve decided that instead of spending a lot of time in part 2 dealing with the process of transitioning from Standard to Enterprise, I’d spend just a little time discussing the process. It was ironic...

Happy 2012 to fellow techs out there! 2011 was a very productive year, and while learning tons more about Exchange 2010 and getting my Enterprise Messaging Admin certification, 2012 is already shaping up to...

In a recent issue I had with a client’s “ITSP” (internet telephony service provider) and their Lync enterprise voice setup whenever a user (whether it was the receptionist who is a member of the...

I’m working on a large OCS->Lync / Exchange 2007->Exchange 2010 migration for a client, and on top of that they’re also deploying full VOIP – Polycom Lync Phone edition sets, SIP trunks through Broadvox,...